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iLearn Schools IT Operations
  1. iLearn Schools IT Operations
  2. PatersonASCS Primary IT Support

PatersonASCS Primary IT Support

Welcome! You can raise a PatersonASCS Primary IT request from the options provided.

  • General/Common Requests

    Get IT Help
  • Bell system issues

    Upgrade schedule, Change schedule
  • Budgeting

    Technology budgeting
  • Camera system issues

    Camera system issues
  • ChromeBook issues

    Chromebook for testing, Website restrictions requests, Chromebook charger issue, Chromebook screen issue, Chromebook keyboard issue, Chromebook sound issue
  • Database requests

    Staff requests, Student requests
  • Desk Phone issues

    Desk phone does not work
  • Door access cards

    Request door access card
  • Headphones issues

    Headphones does not work
  • Internet access issues

    Wifi connection problems
  • Logins and Accounts

    Student info , Fix an account problem, Request a new account, Onboard new employees
  • Printer issues

    Scan or send issues, Printers in the rooms, Printer 1st floor, Printer 2nd floor
  • Punch IN-OUT system issues

    Punch in/out not working
  • Request new hardware

    Request headphones, Request adaptors, Request laptop
  • School Events Photo-shoots

    Events
  • SmartBoard issues

    SmartBoard connection issue, SmartBoard Sound issue, SmartBoard touch does not work, SmartBoard pen issue
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