{"xsrfToken":"da5379aaea8687edf78f73a0f0ec15dbc62e3e73_lout","branding":{"id":"9","key":"p2","name":"Paterson ASCS Middle IT Support","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cb159593-3818-4f38-96de-fea161515edb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTlhNTU1My03NTM0LTRlYTQtOTFhMi0xYTY2ZjQ4NTM4OWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNiMTU5NTkzLTM4MTgtNGYzOC05NmRlLWZlYTE2MTUxNWVkYiI6WyJyZWFkIl19LCJleHAiOjE3MzY5MzE5NDIsIm5iZiI6MTczNjkzMTM0Mn0.T0BygjMYvfArZ-hV0b5cVqNj3LJzys1iesdxuEzgm9s&client=d59a5553-7534-4ea4-91a2-1a66f485389c&mode=fit","logoId":"cb159593-3818-4f38-96de-fea161515edb","isLogoAvailable":true,"helpCenterTitle":"Welcome to iLearn Schools IT Help Center","sharedPortalName":"iLearn Schools IT Operations","userInitialAnnouncementHeader":"Campuses and Services","userInitialAnnouncementMessageWiki":"<p>Report an issue from the school links below!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to iLearn Schools IT Help Center","sharedPortalName":"iLearn Schools IT Operations","announcementHeader":"Campuses and Services","announcementMessage":"Report an issue from the school links below!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#636060","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"p2","projectId":10016,"serviceDeskId":9,"name":"Paterson ASCS Middle IT Support","description":"<p>Welcome! You can raise a Paterson ASCS Middle IT request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"153","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10491,"iconUrl":"https://ilearnschools.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[47],"key":""},{"id":"993","name":"Get Wifi Help","descriptionHtml":"","callToAction":"Get Wifi Help","introHtml":"<p>Having trouble with your Wi-Fi? Select your room/location in the building, then choose your device type. Briefly describe the issue and attach any relevant files to help us resolve it quickly.</p>","icon":10474,"iconUrl":"https://ilearnschools.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10474","groups":[47],"key":""},{"id":"165","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://ilearnschools.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":47,"name":"Common Requests"}],"orderMapping":{"47":[993,153]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"P2","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTlhNTU1My03NTM0LTRlYTQtOTFhMi0xYTY2ZjQ4NTM4OWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5MzI1NDIsIm5iZiI6MTczNjkzMTM0Mn0.td9D3WTQ_KHbURtJuPlLGDI11vh11qHObNtTqE-_gZo","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"d59a5553-7534-4ea4-91a2-1a66f485389c","tokenDurationInMins":20}},"reqCreate":{"id":153,"projectId":10016,"form":{"name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","intro":"<p>Get assistance for general IT problems and questions.</p>","instructions":"","icon":10491,"iconUrl":"https://ilearnschools.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/153","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/153","calendarParams":{"firstDay":0,"date":"2025-01-15T03:55:42-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTlhNTU1My03NTM0LTRlYTQtOTFhMi0xYTY2ZjQ4NTM4OWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5MzI1NDIsIm5iZiI6MTczNjkzMTM0Mn0.td9D3WTQ_KHbURtJuPlLGDI11vh11qHObNtTqE-_gZo","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"d59a5553-7534-4ea4-91a2-1a66f485389c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ilearnschools","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"da5379aaea8687edf78f73a0f0ec15dbc62e3e73_lout","baseUrl":"https://ilearnschools.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ilearnschools.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d59a5553-7534-4ea4-91a2-1a66f485389c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6494be8855564eb5ba550d8720117690","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}